Save on holiday accommodation
Unlock average 14% discount when you have a flight booked. Find your perfect stay from more than 1 million hotels, holiday homes, apartments, and B&Bs worldwide.
Powered by Expedia, you'll enjoy great deals on Air New Zealand Hotels, with no hidden mark-up on rates. You can save at any time until your flight departure time.
Access exclusive hotel deals from your flight booking confirmation page.
If you've already booked your flight, it's easy to access your Fly + Stay savings.
Your benefits
Earn Airpoints Dollars™
Airpoints™ members earn A1 per USD$60 on every stay and save 10% or more on selected properties.
Reserve now, pay later
Get your holiday sorted now and pay on arrival at selected properties.
Fully refundable
Book confidently with free cancellation at selected properties if your plans change.
Book accommodation
Save on average 14% on accommodation when you have an existing flight booking. You can discover your exclusive Fly + Stay hotel deals in three easy ways:
- Sign in to your Airpoints account and click 'Book accommodation'
- Add flight booking to the Air NZ app, then navigate to 'Book' and 'Hotels'
- Retrieve your flight booking below and click 'Book accommodation'
Frequently asked questions
How can I cancel or change an existing booking or get help making a new booking?
The Air New Zealand contact centre is unable to assist with accommodation bookings. Contact Expedia's dedicated Air New Zealand customer team on:
New Zealand:
hotels.airnewzealand.co.nz/service
NZ: 0800 441 951 toll free from NZ or +6499134306 for when you are in your destination
Australia:
hotels.airnewzealand.com.au/service
AU: 1800 285 250 toll free from Australia or +61291654244 for when you are in your destination
United States:
hotels.airnewzealand.com/service
US: 800 491 7295 toll free from the US
Canada:
hotels.airnewzealand.ca/service
CA: 800 596 7893 toll free from Canada
Singapore:
hotels.airnewzealand.com.sg/service
SG: 656 823 2384 toll free from Singapore
Japan:
hotels.airnewzealand.co.jp/service
JP: 03 4477 4633 toll free from Japan
Hong Kong:
hotels.airnewzealand.com.hk/service
HK: 852 3017 4381 toll free from Hong Kong
How can I save 14% on my accommodation when I book a flight?
The 14% off discount is an average discount based on the advertised package rates available for qualifying stays during the calendar year 2024 on Air New Zealand Hotels, as compared to the price of the same accommodation advertised separately as a non-qualifying stay. Savings will vary based on origin/destination, length of trip, stay dates and selected travel supplier(s). Savings available on selected accommodation only.
Accommodation savings will be available when you have completed your flight booking with Air New Zealand and follow the prompts to book accommodation. After a flight booking has been made, discounted package room rates will be presented, and are available to be booked up until the time of flight departure.
Alternatively, retrieve an existing booking and select 'Book a hotel' before the time of flight departure.
How do I access my package rate accommodation discount?
Please note you are only able to access the package rate discount online following the purchase of your flight. Certain restrictions apply:
- The accommodation booking needs to be made before the time of flight departure
- The primary traveller must be over 18 years old
- If you have booked a return flight, the first night of your accommodation stay cannot be more than three days before the departure date of your outbound flight, or more than 3 days after your return flight arrival date.
- The first night of your accommodation stay must be within fourteen days of the day your flight lands, if you have booked a one-way or multi-destination flight
- Accommodation may only be booked for stays within 270 days from the date of your flight booking
- Other reasons as determined by Expedia from time to time
In addition, we can only offer package rate discounts when you book your trip directly on these Air New Zealand websites:
- New Zealand (including grabaseat.co.nz)
- Australia
- The USA
- Canada
- Singapore
- Japan
- Hong Kong
If you are still having trouble accessing the package rate discount, please contact Expedia directly.
What happens to my accommodation booking after a delayed flight?
If a flight delay will make you late to check-in to your hotel or other accommodation, let them know. If you miss your reservation or arrive late, you may be charged a fee, so be sure to let them know of any changes as soon as possible.
If you need to book new accommodation, we can help. You can compare your options and choose your new accommodation online.
Will I be charged a cancellation fee for cancelling my accommodation booking?
While Expedia does not charge fees for changes or cancellations, they are required to pass along the accommodation's non-refundable rate plans or fees. Such fees are highest when cancellations occur within 48 hours of your scheduled travel dates.
Am I able to get a GST receipt for my hotel or accommodation booking?
Expedia, who are the merchant of record on the booking don't provide tax invoices with a GST number for prepaid reservations. If you select the pay later option and pay at the property, you will be provided a GST receipt a time of payment.
You are able to print a receipt of your booking, but it won't break out the tax component, only the information provided by the property which includes taxes and fees as part of the room rate.
More information and Expedia's reason for this can be found under Prepaid Hotel Reservations under Expedia's Terms and Conditions, which were agreed to before proceeding with your booking:
You acknowledge that except as provided below with respect to tax obligations on the amounts we retain for our services, we do not collect taxes for remittance to applicable taxing authorities. The tax recovery charges on prepaid hotel transactions are a recovery of the estimated taxes (e.g., sales and use, occupancy, room tax, excise tax, value added tax, etc.) that we pay to the hotel supplier for taxes due on the hotel's rental rate for the room. The hotel suppliers invoice us for certain charges, including tax amounts. The hotel suppliers are responsible for remitting applicable taxes to the applicable taxing jurisdictions. We do not act as co-vendors with the Supplier with whom we book or reserve your travel arrangements. Taxability and the appropriate tax rate vary greatly by location. The actual tax amounts paid by us to the hotel suppliers may vary from the tax recovery charge amounts, depending upon the rates, taxability, etc. in effect at the time of the actual use of the hotel by you. We retain service fees as additional compensation in servicing your travel reservation. Service fees retained by us vary based on the amount and type of hotel reservation.
Can I spend my Airpoints on an accommodation booking through your website?
You can earn Airpoints on every hotel or accommodation booking you make on the Air New Zealand website. You can't currently redeem your Airpoints on an accommodation booking.
Who can I contact to help with Airpoints enquiries on accommodation bookings?
You can contact the Air New Zealand Airpoints team for help with your booking. Contact numbers available in your region can be found here.
How can I claim missing Airpoints on my accommodation booking?
We add these Airpoints to your account at the end of each month, once you've completed your stay. If you booked a hotel with a 'pay later' option where you paid at the hotel, please allow 35 days following check-out for this to be credited to your account.
If your expected Airpoints don't appear in your account, you can make a claim up to six months later. Just complete a Missing Airpoints Claim form. Include any supporting documents to help us verify your claim with the relevant hotel or accommodation provider.
Koru Member Discounts
The "10% or more" discount is an average discount based on the advertised Member Only rates available for Koru members at selected properties, during calendar year 2024 on Air New Zealand Hotels. The discounts are available to logged-in Koru members and is applied to the price of selected hotels or accommodation (excluding applicable taxes and other fees). Prices displayed include the promotional discount and are per room per night based on two people sharing a room. Blackout periods may apply and a minimum stay may be required. Please check individual property for details. Offers are subject to limited availability and may be discontinued without notice. Expedia's usual booking terms and conditions apply.
Expedia package recommendations and conditions
* The 14% off discount is an average discount based on the advertised package rates available for qualifying stays during the period of calendar year 2024 on Air New Zealand Hotels, as compared to the price of the same accommodation advertised separately as a non-qualifying stay. Savings will vary based on origin/destination, length of trip, stay dates and selected travel supplier(s). Savings available on selected accommodation only.
Alternatively, retrieve an existing booking and select 'Book a hotel'.
Prices are updated regularly and are accurate when published
Prices displayed are for stays on the specific dates shown
Blackout periods may apply. Please check individual property for details
Offers are subject to limited availability and may be discontinued without notice
Please click through to individual deals to confirm prices, availability and applicable terms and conditions for those deals
Expedia's usual booking terms and conditions apply
Promoter: Expedia Inc, 333 - 108th Avenue NE, Bellevue, WA 98004, USA